Who are you guys again?
We’re Diversys! We’re a team of software and recycling management people, using our skills to offer SaaS solutions to the resource recovery industry. From our time working in recycling management, we saw how kludgy and difficult current, paper-based methods of tracking recycling are. We come up with ideas that improve the current way of doing these, make recycling and compliance easier, and set the circular economy spinning.
What’s so great about DiversysPRO?
There's nothing like it anywhere. We offer the only truly end-to-end workflow solution for the recycling management and resource recovery industry: from waste material transactions in the field to report generation to enable proof of compliance. Keep it all together in one, easy-to-use platform.
How does the pricing work?
DiversysPRO pricing is super simple. There's a monthly charge to use the software. No per user charge. No support charge. No IT charge. No charge for new features or upgrades. It's just one simple monthly charge.
We deal with paper today. It’s slow, but still easier than software, isn’t it?
Actually, it really isn't. Diversys exists to make your life easier when it comes to reporting and managing waste recycling. With no software to install, no hardware to buy and no IT team involved, you just sign up, log in, and you're ready to go. We can have you up and running in no time.
How can you really say it works for all waste streams?
We've designed DiversysPRO to be so flexible and robust that it can easily be configured by any PRO or Stewardship to support any waste stream. You define the parameters to meet your needs. Try it out and see how it works for your waste stream.
What is a “participant”?
A participant is an individual or company that works with a PRO or Stewardship as part of their recycling management program. Examples of participants include collectors, haulers, processors or re-manufacturers.
What about all my legacy (historical) data? What happens to all of that if I switch to DiversysPRO?
Part of our service is to assess your needs, your legacy system and, if required, work with you to migrate the data into DiversysPRO.
What does ‘compliance enablement’ mean?
You can't be compliant without proof. DiversysPRO gives you robust, provable data that’s easy to understand. You can easily gather the information you need in order to demonstrate compliance.
Does DiversysPRO save data on a private or public cloud?
DiversysPRO is cloud-agnostic and can run on any public cloud (like AWS, Azure, GCP) or private cloud networks, too. We've designed DiversysPRO so you never need to worry about the safety of your data. Your data will always be there when you need it.
What if I have jurisdictional, regulatory, or other limitations around where I can store and use my data?
No problem. We have solutions to ensure you always know where your data is, so that you are never in breach of legal or other requirements.
What support does Diversys provide to get me up and running? Am I on my own?
From the moment you sign up for DiversysPRO, we're with you every step of the way. That includes a comprehensive assessment of your needs, custom set up and configuration of your web portal, and training for your staff as well as your participants. We don't consider you set up until you do.
Do you have a trial period to test DiversysPRO?
Due to the cost and time in getting you set up, we don't offer a trial period but come talk with us. We'll show you a demonstration and explain why DiversysPRO is unlike anything you've ever used before. Once you use it, you'll never want to use anything else.
I’m a Producer Responsibility Organization or a Stewardship. Can I use DiversysPRO?
Yes! DiversysPRO was built to solve some of your biggest reporting and management headaches. Reach out to use to learn more!
I’m a collector, hauler, processor or re-manufacturer. Can I use DiversysPRO?
Yes! But only if you are affiliated with a PRO or Stewardship that uses DiversysPRO. If they don't use DiversysPRO, point them to us and we'll get them signed up.
What is DiversysPRO software comprised of?
DiversysPRO software is a software-as-a-service (SaaS) and has two main components: a web portal that is accessible through your web browser (e.g. Chrome, Firefox, Safari)and a mobile app used by in-field participants. The two work together to give you a complete picture of your recycling process.
Can the DiversysPRO mobile app work with iOS and Android devices?
Currently, the DiversysPRO mobile app only works with iPads running iOS 12.0 or newer. It’s available for download from the Apple Store. Additional mobile device support, including Android, is coming in 2021.
Who uses the DiversysPRO web portal and who uses the mobile app?
The DiversysPRO web portal is for administrators and other office management staff at PROs, Stewardships or participant offices. The DiversysPRO mobile app is for participants in the field to quickly and easily submit work orders on the transactions they’re working on (such as a pick-up or drop-off).
How secure is DiversysPRO?
We take security very seriously. All transactions from service vendors in the field start with a secure password login, followed by an encrypted QR code for authentication. As participants are filling out and submitting work orders, all the information they input is encrypted, geo-tagged and time-stamped for fraud prevention. Work orders are then securely transmitted to you back at the office. Web portal users are also required to login, and you can limit what each user can see and manage through user permissions.
What languages is DiversysPRO available in?
DivesrsysPRO is currently only available in English.
Do I have to install DiversysPRO on my computer? How do I get updates?
There is nothing to install on your computer. You can access DiversysPRO through your web browser (e.g. Chrome, Firefox, Safari). We’ll let you know when we’ve updated something, but updates are automatic – they do not require you to do anything. We do it all.
What are the hardware and software requirements for DiversysPRO?
For the web portal, there are none. You can access DiversysPRO through your web browser (e.g. Chrome, Firefox, Safari) as long as you have an internet connection. For the mobile app for your participants, they can download it from the Apple App Store onto their iPad running iOS12 or newer.
What new features are you planning for DiversysPRO?
Come and talk with us and we'll tell you all about it! We've got some very useful, cool stuff planned!